Change your BrandDrive subscription anytime as your business needs evolve.
Accessing Plan Management
Go to Settings > Billing > Plans to view and manage available plans.
Upgrading Your Plan
When to Upgrade
Upgrade if you need:
- More team members
- Advanced features (POS, online shop, multi-location)
- Higher limits and better support
- Advanced reports and analytics
How to Upgrade
- Go to Settings > Billing > Plans
- Select a higher plan and click Upgrade
- Choose Monthly or Annual billing
- Confirm pricing and payment
What Happens After Upgrade
- New features activate immediately
- You’re charged a prorated amount for the current billing period
- Future billing uses the new plan rate
- All data and settings remain unchanged
Downgrading Your Plan
When to Downgrade
Downgrade if:
- Business activity slows down
- You no longer need premium features
- You’re reducing team size
- You want to cut costs
How to Downgrade
- Go to Settings > Billing
- Click Change Plan
- Select a lower plan and confirm
When Downgrades Take Effect
- Downgrades apply at the end of your current billing cycle
- You keep full access until the cycle ends
- No partial refunds
After Downgrade
- Unavailable features are removed
- Data is preserved (some may be view-only)
- Extra team members may lose access
- Product or location limits may apply
BrandDrive notifies you of required changes before confirming a downgrade.
Switching Billing Cycles
- Monthly → Annual: Pay upfront and save up to 20%
- Annual → Monthly: Change applies after the current annual period ends (no refunds)
Other Important Notes
- Promotions: Downgrading may remove discounted pricing
- Enterprise Plans: Contact [email protected] for changes
- Failed Payments: Upgrade won’t complete until payment succeeds
- Refunds: No refunds on downgrades; upgrades are prorated
Best Practices
- Review feature needs before changing plans
- Adjust team members and inventory before downgrading
- Consider annual billing for long-term savings
- Download important reports before downgrading
Need Help?
Contact [email protected] or visit the Help Center.
Related Articles: Understanding BrandDrive Plans | Managing Payment Methods